Our Quality Lead Assessor programme is also available for delivery as a Customised In-Company Course at clients’ facilities nationwide in Ireland, including Dublin, Cork, Limerick, Waterford, Galway and Sligo at very competitive rates. 

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Course Content:

·         Introduction to Quality Assurance

·         Interpretation of ISO 9001:2015

·         Requirements for ISO 9001:2015 documentation

·         Types of audits

·         Plan, preparation and implementation of audits

·         Managing the audit, selection of audit teams

·         Evaluation of the significance of audit findings

·         Techniques and skills required for a lead assessor

·         Report of auditing and follow up (improving communication skills in presentation of audit reports)

·         Assessment of continual improvement programmes – their planning, monitoring and results

·         Evaluation of data collection and analysis systems including customer satisfaction, goal achievement and process monitoring